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Sage Splash screen then disappears

Came across an issue with Sage V22 after a recent powercut at a clients office. Sage would display their splash screen then disappear not showing the companies to select screen.

We tried everything in this article

.net, uninstalling SBDDesktopUpdateInstaller.msi, reinstalling Sage V22 from scratch nothing seemed to fix it.

Then we renamed the sage.usr file (C:\ProgramData\Sage\Accounts\[year]) which is used to register the software (you will need serial number and activation code) Once we put in their details it finally got past the splash screen Success!


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