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GASMO (Google Apps) error

Came across this issue the other day from the normally reliable GASMO (Google Apps Sync for Microsoft Outlook)

 

Installation of Google Apps Sync for Microsoft Outlook against a machine running Microsoft Office 2013 or in this case 2016 Click-to-Run may produce the following error message following install:

“This Google Apps sync operation has failed. Please re-try after re-installing Microsoft Outlook (R) or contact you system administrator.” [sic]

This issue is related to the path in the environment variable on the machine.

Click start, type “View advanced system settings” click “Environment variables”

Modify the path variable for your Windows computer, using these values; I recommend you put these at the front of the path variable:

For Office 2016 replace “Office15” with “Office16”

For Windows 32-bit with Office 32-bit:

C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonX86\Microsoft Shared\OFFICE15;”C:\Program Files\Google\Google Apps Sync\profileeditor.exe”

For Windows 64-bit with Office 32-bit:

C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonX86\Microsoft Shared\OFFICE15;”C:\Program Files (x86)\Google\Google Apps Sync\profileeditor.exe”

For Windows 64-bit with Office 64-bit:

C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonX64\Microsoft Shared\OFFICE15; “C:\Program Files\Google\Google Apps Sync\profileeditor.exe”

 

 

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